diff --git a/helpdesk/migrations/0010_auto_20190620_0817.py b/helpdesk/migrations/0010_auto_20190620_0817.py
new file mode 100644
index 0000000000000000000000000000000000000000..a3b4ec7a3bf9d569f003e5e6b7708d11a013d019
--- /dev/null
+++ b/helpdesk/migrations/0010_auto_20190620_0817.py
@@ -0,0 +1,23 @@
+# Generated by Django 2.1.8 on 2019-06-20 06:17
+
+from django.db import migrations, models
+
+
+class Migration(migrations.Migration):
+
+    dependencies = [
+        ('helpdesk', '0009_auto_20190317_0917'),
+    ]
+
+    operations = [
+        migrations.AlterField(
+            model_name='queue',
+            name='description',
+            field=models.TextField(help_text='You can use plain text, Markdown or reStructuredText; see our <a href="/markup/help/" target="_blank">markup help</a> pages.'),
+        ),
+        migrations.AlterField(
+            model_name='ticket',
+            name='description',
+            field=models.TextField(help_text='You can use plain text, Markdown or reStructuredText; see our <a href="/markup/help/" target="_blank">markup help</a> pages.'),
+        ),
+    ]
diff --git a/helpdesk/models.py b/helpdesk/models.py
index f220a85b2ce5e84a457fb4b0b22d3d855f87a8f9..31a04016138c56939d07faa422e9874c6e9c48a7 100644
--- a/helpdesk/models.py
+++ b/helpdesk/models.py
@@ -34,7 +34,9 @@ class Queue(models.Model):
     """
     name = models.CharField(max_length=64)
     slug = models.SlugField(allow_unicode=True, unique=True)
-    description = models.TextField()
+    description = models.TextField(
+        help_text=('You can use plain text, Markdown or reStructuredText; see our '
+                   '<a href="/markup/help/" target="_blank">markup help</a> pages.'))
     managing_group = models.ForeignKey('auth.Group', on_delete=models.CASCADE,
                                        related_name='managed_queues')
     response_groups = models.ManyToManyField('auth.Group')
@@ -99,11 +101,8 @@ class Ticket(models.Model):
                                          'seems most appropriate for your issue'))
     title = models.CharField(max_length=64, default='')
     description = models.TextField(
-        help_text=(
-            'You can use ReStructuredText, see a '
-            '<a href="https://devguide.python.org/documenting/#restructuredtext-primer" '
-            'target="_blank">primer on python.org</a>')
-        )
+        help_text=('You can use plain text, Markdown or reStructuredText; see our '
+                   '<a href="/markup/help/" target="_blank">markup help</a> pages.'))
     publicly_visible = models.BooleanField(
         default=False,
         help_text=('Do you agree with this Ticket being made publicly visible '
diff --git a/helpdesk/templates/helpdesk/followup_form.html b/helpdesk/templates/helpdesk/followup_form.html
index 0f31707e50ca2e0e370530ad49b2c2a54d57d2fa..68aa84c61aeee3f305c4da8d88f795217e8bdbdd 100644
--- a/helpdesk/templates/helpdesk/followup_form.html
+++ b/helpdesk/templates/helpdesk/followup_form.html
@@ -1,7 +1,6 @@
 {% extends 'helpdesk/base.html' %}
 
 {% load bootstrap %}
-{% load restructuredtext %}
 
 
 {% block breadcrumb_items %}
diff --git a/helpdesk/templates/helpdesk/helpdesk.html b/helpdesk/templates/helpdesk/helpdesk.html
index 44f5821abc4e28d4c42350da0cf51fe8959ed2da..6b9e6ef62671a0a59d58d89a1c00cd328c469ccd 100644
--- a/helpdesk/templates/helpdesk/helpdesk.html
+++ b/helpdesk/templates/helpdesk/helpdesk.html
@@ -1,8 +1,6 @@
 {% extends 'helpdesk/base.html' %}
 
 {% load bootstrap %}
-{% load restructuredtext %}
-
 
 {% block breadcrumb_items %}
   {{ block.super }}
diff --git a/helpdesk/templates/helpdesk/queue_card.html b/helpdesk/templates/helpdesk/queue_card.html
index 3ae3cce7e2b18378e05bba088101b5f9da537e1a..f9ecfc1748bb24cecd9f778290ea76d40bdcbe26 100644
--- a/helpdesk/templates/helpdesk/queue_card.html
+++ b/helpdesk/templates/helpdesk/queue_card.html
@@ -1,5 +1,5 @@
 {% load bootstrap %}
-{% load restructuredtext %}
+{% load automarkup %}
 
 <div class="card">
   <div class="card-header">
@@ -9,7 +9,7 @@
     </div>
   </div>
   <div class="card-body">
-    {{ queue.description|restructuredtext }}
+    {{ queue.description|automarkup }}
     {% if queue.sub_queues.all|length > 0 %}
       <hr/>
       <p>Sub-Queues:</p>
diff --git a/helpdesk/templates/helpdesk/queue_confirm_delete.html b/helpdesk/templates/helpdesk/queue_confirm_delete.html
index b0b3a12b0fbd28858eb5933bee4ba234811c2091..8084179097718b4b5515ee96d7b5ec9aa1c35605 100644
--- a/helpdesk/templates/helpdesk/queue_confirm_delete.html
+++ b/helpdesk/templates/helpdesk/queue_confirm_delete.html
@@ -1,7 +1,7 @@
 {% extends 'helpdesk/base.html' %}
 
 {% load bootstrap %}
-{% load restructuredtext %}
+{% load automarkup %}
 
 {% block pagetitle %}: Delete Queue{% endblock pagetitle %}
 
@@ -11,7 +11,7 @@
       <h1 class="highlight">Delete Queue {{ object.name }}</h1>
 
       <h3 class="highlight">Description</h3>
-      {{ object.description|restructuredtext }}
+      {{ object.description|automarkup }}
 
       <h3 class="highlight">Tickets</h3>
       {% include 'helpdesk/tickets_table.html' with queue=object %}
diff --git a/helpdesk/templates/helpdesk/queue_detail.html b/helpdesk/templates/helpdesk/queue_detail.html
index 53206de02e8654e4ccd55eac5e5c41efe40bb37e..0e9e6ed75a374fa0f998ed67e21bd8392d5d4892 100644
--- a/helpdesk/templates/helpdesk/queue_detail.html
+++ b/helpdesk/templates/helpdesk/queue_detail.html
@@ -2,7 +2,7 @@
 
 {% load bootstrap %}
 {% load guardian_tags %}
-{% load restructuredtext %}
+{% load automarkup %}
 
 {% block breadcrumb_items %}
   {{ block.super }}
@@ -85,7 +85,7 @@
       {% endif %}
 
       <h3 class="highlight">Description</h3>
-      {{ queue.description|restructuredtext }}
+      {{ queue.description|automarkup }}
 
       <h3 class="highlight">Tickets in this Queue</h3>
       {% include 'helpdesk/tickets_table.html' with tickets=queue.tickets.all %}
diff --git a/helpdesk/templates/helpdesk/ticket_confirm_delete.html b/helpdesk/templates/helpdesk/ticket_confirm_delete.html
index 04fff1513d7db55bce5f64fb7087d568fd001802..ba7859bacaa65c183790ed4cc76b7c10ee82c19e 100644
--- a/helpdesk/templates/helpdesk/ticket_confirm_delete.html
+++ b/helpdesk/templates/helpdesk/ticket_confirm_delete.html
@@ -1,7 +1,6 @@
 {% extends 'helpdesk/base.html' %}
 
 {% load bootstrap %}
-{% load restructuredtext %}
 
 {% block pagetitle %}: Delete Ticket{% endblock pagetitle %}
 
diff --git a/helpdesk/templates/helpdesk/ticket_detail.html b/helpdesk/templates/helpdesk/ticket_detail.html
index 7703fc31819d91e0a8523c16de01755fb128b4a9..dba275b99749d59fc40a425b2dad579182ae337a 100644
--- a/helpdesk/templates/helpdesk/ticket_detail.html
+++ b/helpdesk/templates/helpdesk/ticket_detail.html
@@ -2,7 +2,6 @@
 
 {% load bootstrap %}
 {% load guardian_tags %}
-{% load restructuredtext %}
 
 {% block breadcrumb_items %}
   {{ block.super }}